What Our Customers Are Saying

"ntropy has an amazing platform that allows us to reach out and ask our citizens what they think about the services we're providing." - Ulysses Vinson

Chief Smart Cities Officer, San Mateo County CA

"ntropy has allowed us to collect and analyze unique data points that can be interpreted in hundreds of ways so that we can tell our story effectively." - Robbie Silver

Director of Marketing & Events, Union Square BID San Francisco

Create Feedback Channels

Create on-brand surveys that are designed to capture feedback when it matters.

ntropy provides a multi-channel approach to trigger feedback collection across SMS, email, web or mobile app. Create feedback channels and surveys in seconds using our drag-n-drop builder, or embed ntropy into your products and services by adding a single line of code or our feedback widget.

Time saved creating surveys60%
Digital channels covered100%

Collect Continuous Feedback

Engage with your employees, customers or citizens at the right time, in the right place.

We believe that feedback should happen in the moment, not weeks, months or quarters later. Our continuous feedback technology enables your audience to give contextual feedback in a quick, easy and enjoyable way. Make the most of every interaction using our adaptive question logic to drive responses and capture more qualitative feedback.

0xMore feedback0%Cheaper than traditional methods

Discover Actionable Insights

View interactive dashboards that inform the decisions you make.

Our suite of analytics tools automatically process and classify feedback to detect patterns, trends and insights. Data collected during survey responses, such as response locations and respondent demographics, provide contextual understanding and enable advanced filtering.

Whether you’re providing an exceptional customer experience, driving employee satisfaction, or building a Smart City, ntropy takes you from raw data to actionable insight.

100 Million +Data points analyzed

Discover Our Solutions

ntropy’s end-to-end feedback solution is designed to continuously engage those who matter most to your business or organization. Select your use-case below.

Employee Feedback

Over a third of our lives are spent at work – let’s at least make it awesome. ntropy helps you create a culture of continuous feedback and improvement that enables your employees to succeed, your teams to thrive, and your business to win.

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Customer Feedback

We know winning on customer experience is tough. Let us make it easier by helping you connect with customers, collect contextual feedback, act on key insights, and deliver an exceptional experience at every stage of the customer journey.

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Citizen Feedback

Not another clipboard! Take a stand against old-school civic engagement and start using ntropy’s technology to reach a broader audience, capture feedback across the entire community, and make smarter, data-driven decisions.

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Have Questions? Get in touch with our sales team and they’ll be happy to help. Send us an email and we’ll be in touch →

Request A Demo

See how the ntropy platform can transform your engagement strategy by enabling you to collect contextual feedback when it really matters.

You’ll get:

  • A 2-minute introduction to ntropy
  • A walkthrough of the platform and features
  • A clear view of ntropy’s value add for your company or organization